Support

What to include

The more of this you can give us, the faster we can sort it out:

• The email address on your CardPeek account
• Whether you were using the website or the mobile app
• For a pricing problem: the card name, set, number, and condition you searched (for example "Charizard, Base, #4, PSA 10")
• A screenshot, if something looks wrong on screen

Common topics

• Plans and pricing. See what is included in each tier on the pricing page.
• Billing, invoices, and cancellation. Collector subscribers can manage payment details and cancel any time from billing settings. Refund and cancellation terms are in our refund policy.
• Account and password. Update your profile and notification settings in your account. You can reset a forgotten password from the login page.
• A price looks wrong. Use the "Flag this price" button on the card result. That sends us the exact card, condition, and comparable sales we used, which is the quickest way for us to investigate.
• Deleting your account. Email us from the address on the account and we will remove it along with your saved data.

About our prices

CardPeek estimates card values from recent completed eBay sales that match the exact card, set, number, and condition you select. Estimates are for information only and are not an offer to buy or sell. Thin or volatile markets can shift quickly, so always check the underlying sales before making a decision.