Privacy Policy

1. Introduction

Welcome to CardPeek (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Email address
• Account login credentials (if applicable)

b. Usage Data

• Search queries (e.g., cards you look up)
• Watchlist and saved preferences
• Interaction data (features used, pages visited, timestamps)
• Device and browser information (e.g., IP address, device type)

c. Payment Information

All payments are processed securely through Stripe. We do not store or have access to full payment details such as credit card numbers. We may store:

• Stripe customer ID
• Subscription status
• Billing-related metadata (e.g., plan type, renewal status)

d. Market Data & External Data Sources

CardPeek retrieves and processes publicly available marketplace data (e.g., eBay sold listings). This data:

• is used to generate pricing insights
• may be cached and stored for performance optimization
• is not guaranteed to be real-time or complete

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the app
• Process subscriptions and manage billing
• Display pricing insights based on market data
• Send transactional notifications (e.g., billing updates, price alerts)
• Improve app functionality, performance, and user experience
• Monitor usage trends and prevent fraud or abuse
• Enforce our Terms of Service

4. Data Sharing

We do not sell your personal data.

We may share your information with:

• Service providers (e.g., hosting, analytics, infrastructure)
• Stripe for payment processing and billing
• Third-party APIs or data providers used to retrieve marketplace data
• Legal authorities, if required by law or to protect our rights

All third parties are expected to handle data securely and in accordance with applicable laws.

5. Subscriptions, Billing, and Refunds

CardPeek offers paid subscription plans.

• Subscriptions may renew automatically unless canceled
• Billing is handled securely through Stripe
• Users can manage or cancel subscriptions at any time

Refund Policy (Summary)

• A 5-day refund window applies to first-time subscription purchases only
• Refund requests must be made within 5 days of the initial purchase
• Refunds are not available after 5 days
• Refunds are not available for renewals
• Refunds are not available for re-subscriptions or plan changes
• Each user is eligible for one refund only

If a refund is issued:

• The subscription will be canceled immediately
• Access to premium features will be revoked immediately

For full details, refer to our Refund & Cancellation Policy.

Contact: calebbertumen99@gmail.com

6. Data Storage and Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information. However:

• No system is 100% secure
• We cannot guarantee absolute security

7. Data Retention

We retain data only as long as necessary to:

• Provide our services
• Maintain system performance (e.g., cached data)
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request deletion of your account and associated data at any time.

8. Your Rights

Depending on your location (e.g., California, EU), you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data (“right to be forgotten”)
• Restriction or objection to processing
• Data portability

To exercise these rights, contact: calebbertumen99@gmail.com

9. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

• Maintain user sessions
• Analyze usage and performance
• Improve user experience

You can control cookies through your browser settings.

10. Third-Party Services

We use third-party services such as:

• Stripe (payments and billing)
• Hosting providers
• Analytics tools (if applicable)

These services have their own privacy policies. We encourage you to review them.

11. Children's Privacy

CardPeek is not intended for individuals under 13 years old.

We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

• Updates will be posted on this page
• The “Effective Date” will be updated accordingly

13. Contact Us

If you have questions about this Privacy Policy: calebbertumen99@gmail.com